Typically, good manners in business are a non factor to many Kenya youth. From my experience, I have found that many young people do not know the right way to address people, the appropriate time to call, or the correct way to phrase requests.
It is through my experiences that I base this piece. The list is not exhaustive, but it’s a good starting point for young people looking for some pointers.
See on www.capitalfm.co.ke